See your doctor from home
Book a phone or video consult with one of our GPs. It suits scripts, referrals, test results, mental health support and follow-up care, without leaving the house.
Four simple steps
Getting seen from home only takes a few steps.
Book
Choose a telehealth appointment through online booking or by calling reception.
We confirm
You'll get a confirmation with your appointment time and how your doctor will reach you.
Consult from home
Speak with your GP by phone or video at your appointment time, wherever you are.
Scripts and referrals
Prescriptions, referrals and requests are sent through, with follow-up arranged as needed.
What we can help with
Telehealth works well for many everyday health needs. If your doctor feels you'd be better seen in person, they'll let you know and help arrange a visit.
- Repeat prescriptions and medication reviews
- Referrals to specialists and allied health
- Talking through test and pathology results
- Mental health support and care plans
- Follow-ups and management of ongoing conditions
- Medical certificates and general advice
Good to know before you book
- Telehealth is available to patients who have seen one of our doctors face to face in the last 12 months.
- It's billed in line with our standard fee schedule.
- Please check your phone number when you book, and be reachable from 5 minutes before your appointment.
- Consults can run late, so please stay available for up to 30 minutes after your appointment time.
- Your doctor will call twice. If we can't reach you, the appointment will need to be rescheduled.
- Medicare doesn't allow telehealth consults while you're overseas.
- In a medical emergency, call 000.
Telehealth FAQs
Telehealth is available to patients who have had a face-to-face consult with one of our doctors in the last 12 months. If you're new to the practice, book an in-person visit first, and telehealth is open to you from then on.
Both are available. When you book, we'll confirm how your doctor will reach you at your appointment time.
Yes. Your doctor can arrange prescriptions, referrals and pathology requests during your consult, and follow up as needed.
Telehealth is billed in line with our standard fee schedule. You'll find the details on our fees page.
Referrals, prescriptions and pathology requests arranged during your consult can be collected from reception during business hours, or sent through where electronic options are available.
No. Medicare guidelines don't allow doctors to provide telehealth to patients who are overseas, so the consult can't go ahead if your doctor finds you're outside Australia.
Book your telehealth consult
Choose a time that suits you and speak with one of our doctors from home.